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Student Email

Chattahoochee Technical College has adopted the Microsoft Live@edu solution for student email. Features include E-mail storage space, a personal calendar, contact/address books, even storage space for documents on Microsoft’s OneDrive system. Here, you can store your class work or any other files you may have, and they will be available anywhere!

Student E-mail

Click this link to go to Student Email.

Getting Started:

To begin with, you must know your CTC issued student email address. If you do not know your email address, please use the Find My Email Address tool.

Steps to Access your Email with Multi-factor Authentication*: (Required as of March 20, 2020 for all students. Required for all College faculty/staff O365 accounts.)

  1. Log into your CTC Student Email Account at Microsoft Office.
  2. Enter your full CTC Student Email Address and Click “Next”,
  3. Enter you CTC Student Account Password and log into your account.
  4. While logged into your CTC Student Email Account, use the following link to update/verify your Multi-Factor Authentication (MFA) information. It is recommended to change the default sign in method to either: “Phone – text +1 (Your cell phone number)”, or Microsoft Authenticator app which can be found on your phone’s app store.
  5. After initial setup, when logging in from offsite you will be prompted to verify the sign in request by entering either a 6-digit code or by clicking “Approve” in the Microsoft Authenticator app.

If the steps outlined above still do not help you, please submit a Student Helpdesk Request Form.

Password Reset:

You can use this tool to reset your password. CTC Password Reset. It will send a notification to your personal email that you have listed in Banner.

If you need to update your personal email in Banner, please visit the Records Office Forms page and submit a Student Personal Email Change Request.

Note:

Have you been prompted to change your password upon login?

Please don’t be alarmed if you are prompted to reset your password when logging in to Office 365 or an on-campus computer. Passwords for students expire annually and must be changed.

If the steps outlined above still do not help you, please submit a Student Helpdesk Request Form.

Be prepared to provide your full name, student ID (900#), and contact information as well as the proper categorization of your IT issue.