Need to report incidents of COVID-19? Access the COVID-19 Self Reporting Form in the me@CTC menu.
Need to report incidents of COVID-19? Access the COVID-19 Self Reporting Form in the me@CTC menu.

Financial Aid Verification Process

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A student’s application for federal financial aid may be selected for a process called Verification. Verification is a process used to verify certain information on the FAFSA to ensure its accuracy.
  • While there are several reasons why a student may be selected for verification some leading causes are:
  • The submitted FAFSA application has incomplete data.
  • The data on the FAFSA application appears to contradict itself.
  • The FAFSA application has estimated information on it.
  • Random selection

The verification process requires that students submit documentation such as tax return transcript and verification worksheets that are compared to information from the student’s application. Other documentation may also be requested.

Notification is typically sent to the student via their CTC student email. We also suggest that the student follow up with our office 3-5 business days after submitting the FAFSA application to check for status updates. Students can also check their BannerWeb account for outstanding requirements. The student’s BannerWeb account will list the document requirements and the status. Student will be required to submit any outstanding requirements either via Verify My FAFSA, the FA Secure Forms Portal, or In-person during business hours. If the student is unsure how to submit the requirements, they should contact our office for instruction.

After all required documents are submitted, the Financial Aid Office will compare them to your application. If errors are found, corrections will be made.

You should allow 10 business days for the verification review process and an additional 5 business days if corrections have to be made and transmitted. Additional time may be necessary during peak periods.

Verification must be completed in advance of disbursing any money from any financial aid program so it is vital to send, complete, and correct errors as quickly as possible.


Students are expected to apply for aid and complete the verification process before the term has ended. Otherwise, the student is in jeopardy of not receiving any Federal aid for their period of enrollment.

All required documents should be submitted to the Financial Aid Office as soon as possible. Any delay in submitting all required documents will cause a delay in awarding of financial aid resulting in the student being responsible for paying all or part of their bill until awarding takes place.

By phone:  1-800-829-1040

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In person:
Smyrna/Marietta office
1899 Powers Ferry Road
Atlanta, GA 30339

  1. The College will forward to the U.S. Department of Education or the College’s Business Office, the name, social security number, and other relevant information of an applicant who has
    received funds based on incorrect Information, after a reasonable effort has been made to resolve the discrepancy.
  2. The Director of Financial Aid is required to report any known fraud to the Inspector General, U.S. Department of Education. If CTC Financial Aid suspects that a student, employee, or other individual has misreported information and/or altered documentation to increase student aid eligibility or to fraudulently obtain federal funds, we will report those suspicions and provide any evidence to the Department of Education’s Office of Inspector General.

For more information regarding what may be reported, please visit this U.S. Department of Education web page.

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