Okta Authentication

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Starting Thursday May 13, we will be changing our online identity provider from Azure to Okta. This change will be mostly transparent for everyone. The most noticeable difference will be the way your login prompts for online services. At this point in time, when you use a service that is tied to Azure, you get a prompt in your browser to login with your Microsoft credentials. Instead of the login prompt coming from Microsoft, it will be coming from Okta. Your username (email address) and passwords will remain the same.   

Upon your first-time logging into Okta, you will be prompted set up multifactor authentication. Simply follow the prompts. The available options are to be texted an SMS code, or a phone call (pretty much the same as Azure). There is also a 3rd option in the form of the Okta Verify app. This gives you the option to use a rotating 6-digit code provided by the app for multifactor authentication, or simply using push notifications.   

For IOS, click here.

For Android, click here.

When setting your MFA option, please read the text on the screen and follow the instructions. Okta’s MFA integration is a bit more intuitive than Azure’s. Our Okta organization is live and has been for the past 2 weeks. Feel free to log into it and set up MFA at any time here: https://chattahoocheetech.okta.com 

Once you have logged in, you will notice that there isn’t really anything there. THAT is what will be changing by Thursday May 14. At that point, you will be logging into Okta from the link about to access your dashboard, which will provide buttons you can click on to access online services like Office365 or Blackboard. 

If you do not log into our Okta organization first, before accessing an online service, that is fine. As mentioned above, the prompt you’ve grown accustomed to that asks for your username and password from Microsoft will simply be replaced with a prompt from Okta. 

FAQ

Why are we switching to Okta?
This is to support the E-Campus initiative set forth by TCSG. Azure does not support the requirements for the E-Campus deployment.

What will happen to Office 365?
Absolutely nothing. The only change will be how you log into Office365, which will be through Okta.

Will we have to use MFA for both Okta and Office365?
No. We will be retiring MFA for Office365.

Okta Initial Setup (Account)

  1. Go to https://chattahoocheetech.okta.com to log in and set up your account.
  2. Everything will work the way it did before, but you’ll see Okta asking for your username (email address) and password.
  3. If you go directly to the resource instead of logging into Okta first and setting up MFA, Okta will still ask for your MFA information, but you’ll still get in.
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