The Chattahoochee Tech Golden Eagle Food Pantry is making the Thanksgiving holiday better for nearly 100 college students and their families in need this year. On Thursday, Nov. 16, the… Continue Reading Chatt Tech Golden Eagle Food Pantry Makes Thanksgiving Better for Those in Need
The Different Forms of Technology-Assisted Media Explained
Landline and Cell Phones:
It is important for you to know that telephones may not be completely secure and confidential. There is a possibility that someone could overhear or even intercept your conversations with special technology. Be aware that individuals who have access to your phone or your phone bill may be able to see who you have talked to, who initiated that call, how long the conversation was, and where each party was located when that call occurred. If this is a problem, please let your counselor know, and you she will be glad to discuss options.
Email is not a secure means of communication and may compromise your confidentiality. However, we realize that many people prefer to email because it is a quick way to convey information. Nonetheless, please know that it is our policy to utilize this means of communication strictly for appointment confirmations and/or rescheduling. Please do not bring up any counseling content via email to prevent compromising your confidentiality. You also need to know that we are required to keep a copy or summary of all emails as part of your clinical record that address anything related to therapy. With your permission and without breaching confidentiality, we can send psychoeducational material to you as email communication or attachment.
We also strongly suggest that you only communicate through a device that you know is safe and technologically secure (e.g., has a firewall, anti-virus software installed, is password protected, not accessing the internet through a public wireless network, etc.). If you are in a crisis, please do not communicate this via email because we may not see it in a timely manner. Instead, please see below under “Emergency Procedures.”
Electronic Record Storage
Your communications with us will become part of a clinical record of treatment, and it is referred to as Protected Health Information (PHI). Your PHI will be stored electronically with Titanium a secure storage company which is HIPAA-compliant.