Need to report incidents of COVID-19? Access the COVID-19 Self Reporting Form in the me@CTC menu.
Need to report incidents of COVID-19? Access the COVID-19 Self Reporting Form in the me@CTC menu.

Payment Deadlines and Refund Information

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The Student Accounts Office at Chattahoochee Technical College is responsible for the accurate collection of student tuition and fees and the timely disbursement of student refunds.

Payment Deadlines: Fall Semester 2021 

– Extended payment deadline: October 1, 2021 at 1:00 p.m.
– C-Term payment deadline: October 14, 2021 at 1:00 p.m.

Fall Semester 2021 begins Monday, Aug 16th, 2021.

The Drop/Add period (100% refund) is the first three days of the semester: August 16, 17, and 18, 2021. 

Q: How do I know by which payment deadline my balance must be resolved?

A: A student with any unpaid balance at a payment deadline will have his or her schedule for the semester deleted. Students deleted on August 20, 2021 will not be able to re-register to attend the full semester, but we encourage those students to visit our website to determine if we have any mini-term class options that may be available.

How do I make a payment?

To make payments or access your information, visit BannerWeb.

Need help navigating BannerWeb to make a payment? View these detailed instructions: Online BannerWeb Payment

1. Financial Aid (HOPE, Pell, etc.):

Financial aid will run processes that recognize your enrollment for the term. This generally happens within 3-7 business days after you register for classes. After 3-7 business days, once you check your Banner account, you should see any aid for which you may be eligible. If you’re unable to see the aid you believe you are qualified to receive, please contact financial aid.

2. Out-of-pocket payments:

Pay online with a check and/or debit/credit card.

Make an over the phone payment with a debit/credit card. Call 770-528-4570.

Pay in person at Appalachian, Marietta, North Metro, or Paulding Campuses with cash, check, credit cards, money orders, etc.

Students wishing to mail their payment may send a check, money order, or cashier’s check to:

CTC Student Accounts Office Attention: MG102
980 S. Cobb Drive
Marietta, GA 30060

Payments must be received prior to the 1:00 pm deadlines.

Nelnet Payment Plans

Nelnet Payment Plans are designed for students who wish to spread their tuition and fees payments over a specified period of time. Students who enroll in the plan will pay a minimal enrollment fee. Nelnet Payment Plans are set up for the full amount of Tuition and Fees owed.

For more information regarding Nelnet Payment Plans, please visit

How to access Payment Plans:

  1. Login to Banner Web
  2. Select Student Services and Financial Aid
  3. Select Pay tuition and Fees

For more information about Nelnet Payment Plans please visit My College Payment Plan.

Is your employer or someone else paying for your tuition/fees? Use the information found on our Third Party Payments page to ensure your schedule is protected from being dropped.

Do you have a scholarship from an outside agency or organization that is paying for you? Be sure and read the information found on our How Do I View My Outside Scholarship in BannerWeb.


Eligible students have funds available to use in the bookstore for purchasing books and supplies for the semester. Visit our Financial Aid and the Bookstore page.

Fall Semester 2021

August 9, 2021:  First day financial aid is available to use in the campus bookstores and online. Financial aid available to use online, if eligible: Pell Grant, HOPE Career Grant, SEOG, private student loans, private scholarships.

August 28, 2021, close of businessLast day financial aid is available to use in the campus bookstores and online.

Note: Provide student I.D. number (900xxxxxx) to the bookstore. Students will also likely be asked to present a photo I.D. to ensure positive identification is made when making purchases.

Here is more college bookstore information.


Fall Semester 2021

The week of August 30, 2021: All refunds will be processed for eligible students. Notice the refund period is a range of dates, so students should not expect all refunds to happen on a specific day.

More information about BankMobile Disbursements and your refunds:

Information about BankMobile Disbursement

Information about your refunds

If you registered for classes (made your schedule through Banner) more than 2 weeks ago and haven’t yet received your personal code via U.S. mail or email, you may send an e-mail to from your e-mail account.

Please include your student ID (900xxxxxx) and full name. We can generate an Instant Personal Code to an e-mail address that’s on file with the college. Using the link that will be emailed to you, you will be able to select or change your refund preference, etc. Our office will not generate any information related to a student’s account to any address or e-mail address not linked to your student records at CTC.

If you need to update your contact information with the college (email address, name, telephone number, etc.), please visit our Address Changes page.

If you have questions after you have tried the website and/or the above email address, please reach out to us via telephone at 770-528-4570.

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12:00 pm - 12:00 pm

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8:00 am - 5:00 pm

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