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Medical Administrative Assistant

Information about this exciting field:

Medical Administrative Assistants love working with people.  They’re energetic, involved, and key employees in a variety of health care settings.  They may update and file patients’ medical records, fill out insurance forms, and arrange for hospital admissions and laboratory services. They may also answer telephones, greet patients, handle correspondence, schedule appointments, and deal with matters related to billing and bookkeeping.  They’re busy individuals who are absolutely essential to the precise organization and operation of a medical office or health care facility.

Is this program for me?

The Medical Administrative Assistant program gives students a well-rounded introduction to the many features and functions of the modern medical office or health care facility. Graduates of the Medical Administrative Assistant program are eligible to take the Certified Medical Administrative Assistant exam through the American Medical Technologists (AMT) organization.

Here are some qualities and skills that are essential for the successful Medical Administrative Assistant:

  • Outstanding interpersonal skills
  • Teamwork
  • Cooperative and flexible
  • Excellent verbal and written communication
  • Outstanding planning and organization
  • Strong attention to detail and accuracy
  • Ability to understand medical terminology
  • Computer and office equipment skills

Where might I find a job?

Medical Administrative Assistants find employment in a variety of locations:  hospitals, medical offices, dental offices, chiropractic offices, insurance companies, outpatient clinics, and surgical centers.  Some choose to specialize in medical billing and coding or to function as referral specialists.

Salary Information

Bureau of Labor Statistics

Program Specifics

Academic Advisement

Students should contact a Health Sciences Advisor with questions about admission criteria or to schedule an advisement appointment.

Campus Locations

Program prerequisite courses are offered at multiple campuses and online.  Medical Administrative Assistant occupational courses are offered online and at the North Metro campus.

Program Director

Deborah Bryant, MS/ED, PSY, CMA (AAMA)


Medical Administrative Assistant Diploma