IMPORTANT NOTE: Inclement weather closings will affect processing time; as such, refunds may be delayed. Please be patient, as staff works as diligently as possible to adhere to the advertised schedule.

When a student’s aid exceeds the total cost of their tuition and fees, and any books that were purchased with the book allowance they receive a financial aid refund. Refunds are processed according to your BankMobile choice approximately four weeks from the first day of class.

To view our institution’s contract with BankMobile, a Division of Customer Bank, click HERE.

Any correspondence regarding your financial aid will always be sent to your CTC student email. Please log on and check it often for current updates.

You can view your financial aid through BannerWeb.

Institutional Refunds

Students withdrawing from a course by the end of the college’s third instructional day of the semester (please see the applicable semester’s calendar for the exact date and time as set by the college) and “no shows” shall receive a 100% refund of applicable tuition (hours below 15-hour tuition cap) and applicable fees, excluding the application fee.

Students who withdraw from a course after the third instructional day (please see the applicable semester’s calendar for the exact date and time as set by the college) of the semester shall receive no refund. Withdrawing students receiving federal financial aid will have their awards adjusted in compliance with the Return of Title IV Aid requirements. Please see Financial Assistance section of catalog for further details.

Disbursement Process

Any financial aid that has been awarded to you will authorize to disburse prior to the payment deadlines. If you have enough authorized aid to pay your balance your schedule will be saved. If you do not have enough aid, you must pay the difference before the payment deadline or your schedule will be purged/deleted. Approximately 14 days into the term your aid will disburse and pay any balance you may have.