Counseling and Support Services

Counseling and Support Services

Are you growing or rooted in the same old spot in your life? Are you troubled by difficulties that seem to take satisfaction out of life? Students often face many obstacles and troubling situations while in college; not all of them related to academics. Limited personal counseling as it relates to the educational experience is designed to help students share problems with a caring, non-judgmental counselor who is trained to help with reflection, support, and solutions. Counseling can help students understand and clarify their life choices. Through counseling, students can learn to reach their potential through meaningful introspection, well-informed choices, and resolution of problems of an interpersonal nature. Brief counseling strategies are often utilized to help students resolve issues over a short period of time. If you think you could benefit from short term counseling, make an appointment soon!

For more information, contact:

Cheri Mattox-Carroll, M.Ed., LPC, NCC, DCC
North Metro Campus
Office 132N
5198 Ross Road, SE
Acworth,  GA  30102
Phone:  770-975-4152

Students served by Chattahoochee Tech represent a broad range of educational experiences, age, socioeconomic, and lifestyle differences. Due to the diversity of this population, a range of counseling and supportive services are utilized to meet students’ needs as they relate to educational, personal, and career goals. Students often face many obstacles and troubling situations while in school, not all of them based in academics. Counseling can help students experience success in all facets of their life.

CTC Statement of Confidentiality

All discussions with a counselor are considered confidential. Counselors and support staff will not share this information with others to include faculty and staff without a student’s express permission unless in the case of an emergency. This includes all records maintained through support services. However, there are limits to confidentiality when a student expresses or implies intent to harm oneself or others. In other cases, counselors are required by law to break confidentiality if a staff member suspects abuse to a child or an elderly person or if there is a court order mandating that the office release records to a judge. If you have any questions or concerns regarding confidentiality, please discuss them with your counselor or support staff.

If there is an emergency during our work together, or in the future after termination, in which I become concerned about your personal safety, the possibility of you injuring someone else, or about you receiving proper psychiatric care, I will do whatever I can within the limits of the law, to prevent you from injuring yourself or others and to ensure that you receive the proper medical care. For this purpose, I may also contact the police for a home safety check or an emergency contact whose name you have provided.

Chattahoochee Technical College Emergency Contact Information

If it is an emergency situation in which an individual is threatening to harm his/her self or others, please contact the National Suicide Prevention Hotline at 1-800-273-8255. In personal emergency situations it is recommended to call 911 or go to the local emergency room. Other emotional support resources include,, and

If an emergency situation arises that requires immediate attention on campus, contact CTC Campus Police at 770-529-2311. During normal college hours (7:30 a.m. to 5:30 p.m.), you may contact Cheri Mattox-Carroll, Director of Students Support Services at 770-975-4152. Phone calls will be returned as quickly as possible. Email: Please understand that email is not a secure form of contact and sensitive information should not be disclosed with this method.



Chattahoochee Technical College is now a member of ULifeline!

About ULifeline

ULifeline is an anonymous, confidential, online resource center, where college students can be comfortable searching for the information they need and want regarding mental health and suicide prevention. ULifeline is available where college students seek information the most – at their fingertips on the Internet. ULifeline includes facts on mental health and wellness topics, suicide prevention and how to help a friend. You can access a self-screening tool and get information on how to help a friend. There are additional links discussing anxiety, depression, eating disorders and other topics of interest to college students. ULifeline is a program of The Jed Foundation, the nation’s leading organization working to prevent suicide and improve the mental health of college students, and is overseen by an expert board of mental health professionals. Since its inception, ULifeline and The Jed Foundation have reached millions of parents, students, administrators, and, most importantly, those who have suffered in silence. The Foundation will continue to be vigilant in improving and its ability to educate, raise awareness, and most importantly reduce the stigma associated with mental health seeking on a college campus, which ultimately, we believe, will help those truly in need.

About Go Ask Alice!

Connect with Go Ask Alice!

Go Ask Alice! is an online internet resource provided by Columbia University geared toward students who may have questions or curiosity about health topics. Alice!’s goal is to make health information more accessible to students through a Q & A format, health resources, health alerts, and health related recalls. Students can stay connected to the latest research findings and breakthroughs in the field of health via relevant and timely news stories. The website poses and answers questions about alcohol and other drugs; emotional health; fitness and nutrition; general health; relationships; and sexual and reproductive health. Go Ask Alice! provides readers with reliable, accurate, accessible, culturally competent information and a range of thoughtful perspectives so that students can make responsible decisions concerning their health and well-being. Information provided by Go Ask Alice! is not medical advice and not meant to replace consultation with a health care professional.

Coping Effectively with Anxiety

Do you suffer from anxiety? Most people do and it is not a bad thing at all. You just need to find ways to treat it. At its core, anxiety is simply the body’s reaction to stressful, dangerous, or unfamiliar situations. It’s the sense of uneasiness, distress, or dread you feel before a significant event. Worrying about a job interview or stressing out over a test is healthy, normal anxiety – this kind of anxiety encourages us to properly prepare for situations we’re uneasy about, and helps us stay alert and aware.

However, for those suffering from an anxiety disorder, anxiety feels far from normal. It can be completely debilitating. Anxiety disorders keep people from sleeping, concentrating, talking to others, or even leaving their home. Anxiety that may need treatment is often irrational, overwhelming, and disproportionate to the situation. It makes sufferers feel as though they have no control of their feelings, and it can involve serious physical symptoms like headaches, nausea, or trembling. When normal anxiety becomes irrational and begins to recur and interfere with daily life, it’s classified as a disorder.

Learn more about dealing with the effects of anxiety from
Here are some of the issues discussed on that site:

  • How to Overcome Test Anxiety
  • Exam Week Causes a Surge of Insomnia and Stress
  • Five Simple Ways to Relieve Stress

Connect with Critical Mental Health Resources for College Students

With the pressures facing most people today, it is essential to take your mental health seriously. This is especially true for college students and young people, whose lack of experience in the real world could lead to major mental health issues resulting from stress, overwork, fatigue, or even the onset of a more serious mental illness. In fact, up to 75 percent of college students with possible mental health issues do not seek help for what ails them.

While this resource is meant to provide college students and young people with quality information on maintaining good mental health and identifying mental health issues, it is not meant to take the place of professional advice from a qualified mental health specialist. Anyone who wishes to learn more keeping tabs on their mental health should consider taking this mental health assessment before diving into the resource.

Top Mental Health Problems Facing College Students
Click here for more information

Students are under a great deal of pressure during their college years. There is a growing proportion of students struggling with mental health issues that affect college success and persistence in meeting degree aspirations and moving on to a rewarding career. This resource helps you identify the signs and symptoms of common mental health issues that affect students and where and when to seek help. Left untreated, these issues can become debilitating for some students. Whether you feel you are experiencing these issues personally or find yourself concerned for a friend or peer, it is important to take action now.
Research conducted by the National Alliance on Mental Illness on mental health on college campuses shows that:

  • One in four students have a diagnosable illness
  • 40% do not seek help
  • 80% feel overwhelmed by their responsibilities
  • 50% have been so anxious they struggled in school

This guide is not a substitute for treatment, but it will help you find resources – to include the consideration of counseling — that may contribute to a successful and more fulfilling college experience.

Your Mental Health: External Resources and Other Helpful Information
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Mental health is a growing concern on today’s college campuses. Learn about the various mental health challenges facing college students, the support and counseling resources available to them, and practical measures and coping strategies to help students overcome behavioral, emotional, and psychological obstacles.

Additional Resources

There are also many recognized national organizations that sponsor or host mental health support groups. These support groups offer those who struggle with their mental health an opportunity to listen and be heard in a community setting. Below is a list of some of the most respected mental health organizations in the United States.

Internal CTC Counseling Forms